Privacy Policy

Updated 27 July 2020 is owned and operated by Startup Action. Our business is run in accordance with GDPR, the General Data Protection Regulation. (Read more about GDPR at


This privacy policy describes how we collect, manage, use and store your personal information via our website

Startup Action is the personal data manager for the websites and services offered under the Startup Action brand (mentioned as "We", "us" and "our" in this privacy policy).

Our contact details
Brand: Startup Action
Owner: Startup Action
Postal address: 236 Rue du Faubourg Saint- Martin, 75010 Paris, France

It is important that the information we have about you is correct and updated. Please let us know if your personal information (e.g. "e-mail") is changed by emailing us at

We take security very seriously and have a range of security measures in place to prevent, detect and stop any attempted infringement of our sites and online services. If such an infringement should nevertheless occur, we have established procedures for reporting such a personal data incident to the data section in accordance with applicable legislation.

By "you" is meant users of our services and visitors to our websites.


Personal data means all types of information that can be used to identify a person. It does not include anonymized data.

When you visit our websites and use our services, we may handle the following personal information that is attached to you.

Communication: This includes all kinds of messages that you send to us via our website, comments in the blog, via email, through social media, posts in the forum on the education portal, all kinds of text messages. We handle that information in order to communicate with you and save it on a legal basis to prove how the communication looked in the event of a legal dispute.

Customer data relating to all types of purchases, orders and bookings of our goods and services. This includes your name, invoice address, delivery address, e-mail, company name, corporate identity number, telephone number, full address, receipt and reference on purchase and account card details via third party (Stripe & PayPal). We handle that information in order to implement and complete the agreement that is entered into between you and us in connection with you conducting a purchase, a booking and / or an order via our websites.

User data includes information about how you use our websites and services together with any data you publish through our websites and online services. We handle this data in order to maintain the security and operation of our websites and services, to make backups of our websites and / or databases, and to enable the publication and administration of our websites, services and the company's administrative tasks.

Marketing data that includes data about your choices around receiving marketing materials from us and our third party services based on your preferences. We handle these personal data so that you can participate in our marketing activities that include relevant content on our websites, advertising on and about the websites, competitions, surveys, quizzes, prize draws in competitions, give-aways and bonus material while we measure the results for to create more effective marketing. The purpose is to be able to analyze the statistics from these marketing measures, so that we can further develop our business activities and meet the demand in the best way possible with the goal of getting our business to grow through a healthy marketing strategy.

We may collect Communications, Customer Data, User Data and Marketing Data to deliver relevant information through our websites and targeted ads to you. It includes Facebook, Instagram, Youtube, Google and display ads on third-party platforms.

Our legal basis for this is that we want to achieve our growth goals and build a flowering business. We may also use such data to send you other types of marketing messages to you. The purpose of it is either to get your consent or other legitimate reasons for getting our business to grow.

Sensitive information:
We do not collect any sensitive information about you. Sensitive information is about details about ethnicity, religion, sexual preferences, political views, information about your health including genetic and bio-metric data. We do not collect any data about judgments or legal trials.

We may be forced to cancel your booking, your purchase, your order if for some reason you cannot provide us with personal information that is required (by law) to complete the terms of the agreement between us in connection with a purchase, a booking and / or an order. You will be notified by us if this occurs.

The personal data we collect will only be used for the purpose for which they were collected, with a certain turning space if required. If you want to know more about this, please email us at for more information.

We may manage your personal data without your knowledge or consent in cases where legal grounds exist or there is a requirement for us to do so in order to comply with applicable laws and regulations.


We collect data via our websites, forms, webinar, workshops (IRL & Online), social channels and in direct contact with the purpose of being able to follow up, provide support and customer service, carry out booking, order / purchase and improve and market our services and products . We can also collect certain data automatically about you through cookies when you visit our sites.

We may receive data from third parties such as Google Analytics based outside of the EU, ad networks such as Facebook and Google Ads based outside the EU, as well as technical solutions, payment and delivery services, non-EU search services.


We manage your personal information to send you marketing communications. Either based on your consent or on the basis of our legitimate purpose of getting our business to grow.

You can always unsubscribe from our e-mail mailings through the link attached at the bottom of each e-mail message from us. It does not include direct communication between us, but mailings via third party service for mass mailing and automatic communication, so-called autoresponder.

Note that if you choose to unsubscribe from our e-mail messages containing marketing material, it does not include your personal information you provided in connection with a transaction or registration on the training portal. You can still get emails from us that are directly linked to the services you purchased.

We do not rent or sell your personal data to third parties!

Before we even consider sharing your information with a third party for their marketing purposes, we will contact you and you must give your full consent for it to happen. Note that we never share or have shared our mailing list with any third party!


We may share your personal information with the operators below:

Professional advisors such as Lawyers, Bankers, Insurance Advisers and the like
IT service company providing systems for operation and administration.

We require all our suppliers to maintain the security of your personal data in accordance with applicable law. We only allow these suppliers to manage your personal data for specific purposes based on our instructions.


Our suppliers are based both within and outside the EU. They meet the requirements of the GDPR or Privacy Shield, which is the equivalent of the US regulation.

When we use our suppliers outside the EU, we require that we transfer your personal information, which means that they are moved outside the EU. Such a transfer is associated with security rules and there is a European law which prohibits such transfer unless the transfer meets certain criteria.

When your personal data is transferred to our services outside the EU, we do our best to ensure that the same high standards of security are complied with by ensuring that at least one of the following items is met:

We only transfer your personal information to countries that have been approved by the European Commission regarding the level of security regarding the handling of your personal data.

In cases where we use specific suppliers, we use specific contracts, certifications or accepted standard regarding security as approved by the EU Commission and thus provide personal data with the same protection as in the EU.

We use several US based suppliers that are approved under the Privacy Shield, which is the equivalent of European GDPR and provides corresponding protection for personal data.

If none of the above items are available from the supplier, we may obtain specific consent from you. You have the opportunity to withdraw such consent at any time by contacting us at

If our brand, websites and / or business is acquired or merged with another company, your information may be transferred to the new owner so that it can continue to operate, which includes marketing, sales, support and contact under this privacy policy.


We have a number of security measures and systems linked to our sites and services to protect and prevent your personal information from being accidentally lost, used, modified, distributed or unauthorized. Your information is only handled by employees and suppliers where there is a legitimate need. These suppliers are linked to confidentiality agreements according to each supplier's terms and conditions and may only handle your personal data based on our instructions.

We have established procedures for managing suspected infringements that affect your personal data and will notify you and the relevant authority when we have a legal obligation to do so.


We only save your personal data as long as there are legitimate reasons why they were collected from the beginning. It also includes what is required by the Accounting Act.

To determine how long it is necessary for us to save your personal data, we look at the amount of data, the purpose and the degree of sensitivity of the personal data, the risk of unauthorized access, and whether we can achieve the intended purpose in any other way and for the legal obligations that present.

The Accounting Act states that we must retain basic information about our customers for 7 years after the accounting date. It includes contact information, financial information, transaction information and identity.

Under certain circumstances, you may ask us to delete your personal information. Contact us via email regarding such deletion. In these cases, we can choose to anonymize your personal data so that they can no longer be linked to you. This is done for statistical and analysis purposes, which also means that we have unlimited opportunity to use the anonymised information without notifying you.


The applicable legislation gives you several rights linked to your personal data. You have the right to request access to your personal data, request modification of incorrect personal data, request deletion of your personal data, object to handling your personal data, request an extract of your personal data, take back consent regarding how your personal data is handled and request a restriction on how your personal data is processed.

You can read more about your rights on the Data Inspectorate's website:

If you want to use any of these rights, you are welcome to contact us at

You will not have to pay any fee to access your personal data (or to use any of your other rights), but we may charge a fee if your request is clearly unfounded, recurring or excessive. Alternatively, we may refuse your request under these circumstances.

We may request specific information from you to help us confirm your identity and ensure your rights to access your personal data or use any of your other rights. It is a security measure to ensure that personal data are not disclosed to anyone who does not have the right to access them. We may also contact you to get more information about your request in order to make the process faster.

We will try to return to all eligible requests within one month. Sometimes it can take us longer than a month if your request is complex or you have multiple requests. In such a case, we will notify you and keep you updated.

If you are not satisfied with how we handle your data, you have the opportunity to file a complaint to Datainspektionen. Contact us first via so that we can have a dialogue with you and answer your questions


Our websites contain links to third parties. It includes other websites, services and programs / applications. Note that you may agree to their terms of use if you click on those links. This means that they may collect and share your personal information. We have no control over these third-party services or their privacy policies and do not take any responsibility for them. We therefore recommend that you carefully review the privacy policies of these third parties.


We will regularly update this privacy policy based on any changes in how we handle your personal data. Changes are made as soon as we have published them on our website. We therefore recommend that you read through them periodically. If the change is of a material nature, you will be informed before the change takes place and then have the opportunity to terminate the agreement with us before the new privacy policy comes into force.


You can set your browser so that no cookies are loaded when you visit our websites and services. If you choose to block all cookies, this may affect the functionality and the ability to use our websites and services.


If you would like to have contact with us regarding changes, complaints, adjustments of personal data or the like, you are welcome to email us,